Church Health Assessment Survey

"The CHAT church survey really stands out. I like how CHAT identifies your church's strengths, involves every member, is easy to take online, and offers highly-readable results. What a great tool to assess where you are, fill people with hope, and together discern God's will for your future."

Kevin Miller
Executive Vice President
Christianity Today International, IL

"Steve Macchia is at it again. His burning passion to see churches achieve maximum health has taken the next step. CHAT (Church Health Assessment Tool) provides churches with an easy-to-use look at themselves that could move many congregations toward the health that Steve (and, more importantly, the Spirit) envisions."

Larry Crabb
New Way Ministries, CO

"Without a doubt, one of the greatest needs of a large number of churches in America is to become more healthy. Leadership Transformations' new CHAT survey should be a great help to all who use it. It is a joy to recommend it to you!"

Paul Cedar
The Mission America Coalition, CA

Church Member Survey

Church Member Survey — Listening is Key to Leadership

A church member survey is a great way to take the pulse of your congregation. Since it's nearly impossible to sit down with each person and have a candid conversation about how they feel things are going at the church, a survey is a more efficient "listening" alternative. Not only would the above one-on-one scenario be extremely time consuming, you also would not get the same kind of candid feedback in a face-to-face conversation as you will from a survey. Click to download our Free Guide to Church Assessment.

An anonymous church member survey gives each participant the freedom to be honest in their responses - which is the ultimate goal. While it's true that some people's honest feedback will be critical, you're better off knowing how they feel than pressing on in ignorant bliss. Wouldn't you be better equipped to lead with that information in hand rather than turning a deaf ear to it? Dynamic leaders listen, learn, and take action. Passive leaders fear candid feedback and don't have the full picture to act on as a result. Paul reminds us that God has not given us a spirit of timidity, but a spirit of power, love, and self-discipline (2 Tim. 1:7). Choose to be a dynamic leader!

Church Member Survey — Be Open to Positive and Negative Feedback

A church member survey can give you a baseline view of reality that few other leadership tools can. You've got to have clarity on the church climate before you can lead and manage change. Objectivity is one of your biggest assets in leadership. Therefore, welcome all feedback -- both good and bad. Some will offer praise and others will offer criticism. Welcome it all. At the most basic level, it is information about your church environment that you need to be aware of. Guaranteed it won't all be spot on and you'll have to sift through it with a discerning ear. Most importantly, it "feels" true to the person who wrote it. From a leadership perspective, their perception of reality is as important to understand as the real thing.

In other cases, the feedback will be very accurate and may alert you to a blind spot you never knew was there. Remember, a church member survey is not a "report card" on your leadership - if anything you get an "A+" for being open to feedback! A survey is a listening tool to help you keep a firm footing in reality and stay focused on the areas that should be your highest priorities. The question is, "Are you an 'open' or 'closed' leader?" Which one of these describes you?.

  • Open to Feedback = soft hearted, humble, courageous, pliable, teachable.
  • Closed to Feedback = hard hearted, stubborn, cowardly, inflexible, arrogant.

There is a strong correlation between openness and leadership. A person in authority who is open to honest feedback wins the admiration of followers by humility and mutual respect. A person in authority who is closed to honest feedback is more of a ruler than a leader, directing people through authority and intimidation. Choose to be an "open to feedback" church leader. Conducting a church member survey is a very tangible step in that direction.

For more on church member surveys, click here.